Overview
Aushires respects the privacy of customers, suppliers, contractors and website visitors. This policy explains the types of personal information we may collect, why we collect it, how it may be used, and how people can contact us about privacy matters.
Information We Collect
- Contact details such as name, phone number, email address, business name and site address.
- Quote, hire and account information including equipment requested, hire dates, delivery details and billing details.
- Website enquiry information submitted through forms, search, quote builder or email links.
- Operational information needed to deliver equipment, provide support, manage safety, and administer customer accounts.
How We Use Information
We use personal information to respond to enquiries, prepare quotes, manage hire bookings, deliver equipment, provide afterhours support, manage trade accounts, process payments, comply with safety obligations, and improve the customer experience.
Disclosure
We may share information with staff, contractors, delivery partners, service providers, insurers, professional advisers or regulators where required to operate the business, deliver services, manage risk or comply with law.
Access and Contact
Customers may contact Aushires to request access to, or correction of, personal information we hold. Privacy enquiries can be sent to hire@aushires.com.au or raised by calling 1300 4 AUSHIRES.